Monday , February 6 2023

How did an American businessman save hundreds of Nova Scotians?


SYDNEY, N.S. – The message thrown from Cape Breton's call center staff is simple.

But Iowa-based businessman's words, like the gospel in the hardscrabble region, driven by economic uncertainty earlier this month.

Anthony Marlowe, an 18-year-old telemarketer, says that Anthony Marlowe, a self-sustaining telecommuter who has become a frequent add-on, "will stay the same or be better".

"We decided to return each employee back and take a number of jobs," he honors his pre-payroll and will offer the bonus to keep his worker back.

Great promises they gained near the messianic status on the island of Nova Scotia.

ServiCom Canada suddenly shut down Sydney's call center by silencing hundreds of workers weeks before Christmas on Dec. 6.

"This is an emotional moment," said Marlowe, who is in the process of buying the call center, "although these people are not our people, they have become potentials in the near future."

The call center industry for more than 20 years is not the first step to disassociate Marlowe personally.

"I have an additional impression on the employees," he says, but the bankruptcy process was described as "travesty and destructiveness" in the early 2000s to loose employees' wages after closing telephone centers in the United States.

Marlowe grew up in the suburbs of La Grange, Chicago, and moved to Iowa for college at an earlier teenage age.

"My brother was there, I lived with him, and my mother said," Get hired. "

"I started working as a telemarketer for a telecommunications company and knew that the next thing was going to be a company, and then started its own telemarketing operation."

39-year-old Cape Breton call center, Sydney Call Center Inc. said he would do his ninth operation again when he reopened with the first week of January.

Marlowe said the tears, hugs, and Christmas spirit were at a meeting last week in a meeting that was scheduled to open at the Sidney Legion again to open the call center.

"Certainly, someone says," You are a miracle to our Christmas "is something modest.

"We did not want any company or any miracle to show that employees at such a high level have such authority, ability and ability to be able to do miracles regardless of holiday."

Marlowe Companies Inc (MCI) had been interested in the Sydney Call Center a few weeks ago and an agreement was under discussion.

The shutdown forced MCI's management to work hard to get a call center.

Chief Operating Officer, MCI, Marlowe says, "It was like an ice melting cube at that time.

OnStar Corp., a subsidiary of ServiCom, including General Motors, Sirius XM Satellite Radio, AT & T Inc. and Allstate Insurance, will not reopen soon.

However, he says, the value of ServiCom appears in contracts with customers with big names, Marlowe says, "these contracts are worthless when no worker fails to do so."

Marlowe says that when the Sydney Call Center was closed, it was "entirely in its own right" because of its wage earnings of over 515 employees.

Finally, MCI appeared on the other two buyers for ServiCom assets for $ 1.5 million during auction last week at New Haven, Conn., Bankruptcy Court.

According to him, competitive proposals have increased our initial offer with the fourth factor.

Marlowe says, "The other proposals were successful, and this was not a surprise for us, because when you look at contracts and only Canadian operation, you have become more attractive value," said Marlowe.

The Sydney Institute is expected to be reopened despite the opening of the facility until January 2. The company has asked the employees to complete paperwork this Friday and Saturday.

"We're working hard to re-open the lights."

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