Sunday , September 25 2022

Phone fraud attacks: what are they and how to protect them?


The devastating calls from Mozambique and the Congo in the tsunami in Lithuania once again reminded that fraudsters are using every possible means to rely on people, businesses and communication bodies. There are dozens of these methods, with many of them coming in contact with Lithuanians. So, how do you identify the scammers and do not target them?

Phone fraud attacks: what are they and how to protect them?

"Damages caused by telephone frauds every year in the world are estimated at tens of billions of euros, while lighters from phone numbers from exotic countries are just one of the ways in which they are used. They use the credibility and habits of people: call back when find a missed call, contact a number in the SMS, help in the case of a missed visit by a close friend or friend, confirm the award-winning SMS with a special code and the like. sometimes also utilized. It is important for people to be able to distinguish between mice and grain and not to resist the pressure or temptation, "says Darius Meizeraitis, International Business Manager at Telia.

The attack last weekend reminded people that they did not have to answer all the missed calls as we ignored the e-mail sent by the princes. Typical legacy of millions worth of letters. And most importantly, stay alert, as the scammers constantly check the credibility of the people. So what kind of phone fraud methods are popular in Lithuania and the world?

It uses human naivety

Very often, Lithuanians face telephone fraudsters pretending to lose money, banking over the Internet, bank cards and personal data to government officials, banks, businessmen or even relatives. Occasional but usual cases – when people try to impose certain goods or services. In both cases, signs of fraud are issued in a hurry. For people, it is important to remember that you can officially call offices for government agencies or companies, and if you are talking about a friend or a relative, you need to contact him directly.

People need to be careful not only to respond to calls but also to send SMS messages, because in some cases they may cost more than they seem. In Lithuania, there have already been cases where a person sent SMS messages at a border tariff, subscribed to the service, and a few euro fees were charged each week from their account.

"People can be asked to send such messages to themselves, for example by offering a draw and winning a luxury smartphone. There is also a case where such messages were automatically generated by phone when someone clicked an internet ad – the button "Shipping" was necessary. We exclude such fake services and lotteries for our customers, but new cases can be repeated at any time, so we always ask our customers to update they are sharing our specialists for them, "recalls Mr. Meseratitis.

Fraudsters can send SMS messages. A popular overseas fraud is when people send SMS messages on behalf of the banks, informing them of any changes or obligations of people and asking for more information to call the reported phone. After collecting, the scammer is hit at the other end of the headset, trying to pull out personal bank cards or electronic banking data.

Fraudsters can also send an SMS or a call if you have posted an Internet ad to sell or buy something. The purpose of this deception is to get the product of a person without consideration or to give money without having to send the promised purchase. In such cases, it is easier to protect yourself from fraud simply by meeting the buyer or the seller.

You can not protect yourself from all the attacks

Calls to or SMS messages to premium rates can also be automatically triggered by malicious gadgets. These processes take place in the background, and people can not see or stop it. Gadgets that perform such actions are removed from trusted gadget stores, such as the Apple App Store or Google Play, but users have to be careful about the rights the app installs. For example, if the calculator requests access to SMS management and calls, you should look for another. There is also a greater risk for installers of gadgets from unreliable sources. However, this type of fraud is being monitored globally and harmful numbers are traced back to blacklists blocked by international organizations.

People are also faced with telephone fraud while traveling. If the phone is connected to an unreliable operator network, this part of the call may not be directed to where it is supposed to be. For example, when you go to a country in Africa to call homeowners, the device is lifted, but at the other end you hear non-Lithuanian "Hello" and exotic local music. You can already log in with the subscriber for the second time by calling the money, but the money for the first call is charged and the local operator or the intermediary enters the pocket.

"This is the so-called" False Answer Supervision "attack, and people can not be protected in any way since they are run by agencies in these countries, which are extremely rare and can only occur in exotic countries. Europe, this is not absolutely important, as all operators have agreed on low roaming charges on our continent, as well as large, well-known companies operating in many countries. In the case of other countries, the better the partner As the operator has, the less likely it is that his customers will face such problems, "- says D. Meseratitis.

Telephone fraudsters can seek to benefit not only from people but also from communications providers. For example, business customers have PBXs known as Private Branch Exchange (PBX) who can make mass calls to specific countries, networks, or specific numbers to receive incoming call charges between operators. If you notice such instances, notify the operator of these.

Keep the shame no

"Two things are important to fight against all fraudsters. First of all, it's the operator's experience – the more a business knows the different types of crime, the better the partners have, the more secure customers can feel. Secondly, self-awareness and help of people People report suspicious activity to us and our experts contribute to public education: they go to school after school explaining to their children that it is necessary to create a code CCESS on the phone, can not be left unlocked and the connection with the unknown WiFi can be dangerous, "- notes the Forum. Mezeraitis.

Gathering tips for people, Telia's specialist has emphasized that the key is to stay alert and keep your phone in the same place as any other item: use passwords, do not miss strangers, do not call unknown numbers and losers – Block your account and change passwords.

Due to unexpected huge mobile spending, people keep their credit limit. All new Telia customers receive a credit limit of 100 euro which can be increased or decreased by calling the operators.

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